Tribal Chat is an AI assistant that answers from your own knowledge base, captures leads, and lets your team step in when a person is needed. Take the software on its own for $50 a month, or have us install it, tune it to your brand, and hand you the analysis of what your website is missing.
Founding rate: $50 a month, locked for 12 months.
The same assistant answering questions in the corner of this page. What is included: 3 operator seats, 5 concurrent chat slots, 1,000 conversations a month, 100 knowledge base documents, 500 MB of knowledge base storage, lead capture, Meta channels, and proactive chat. That covers most owner-led businesses with room to spare.
Your website and your documents, up to 100 documents and 500 MB. It answers what customers actually ask, in your tone, from what you have given it.
Captures visitor details so your team can follow up, and starts the conversation proactively on the pages where it earns its place.
The same assistant on your website and your Meta channels (Facebook and Instagram), with one knowledge base behind all of them.
Three operator seats and five concurrent chat slots, so your team can step into any live conversation. The assistant handles the repetitive questions; your people handle the ones that need a person.
The software is $50 a month either way. The setup tiers are one time. Most businesses take Install so it is live and tuned in days rather than weekends.
Setup fees are refundable in full before kickoff and non-refundable once work has started. The monthly fee is month to month; cancel with 30 days notice.
Fifteen minutes, free. We look at your site, what people ask you, and pick the tier.
You give us access to add one script to your site, plus the documents and policies you want it to answer from (up to 100 documents).
We build the knowledge base, set the rules and tone, configure lead capture, proactive chat, and your Meta channels, and run it against the questions your customers actually ask.
It goes live, your team gets a short training session on the operator seats, and support stays with Tribal by email.
Yes. The assistant on this site is the same platform we install for you, configured the same way.
Yes. The software is $50 a month on its own, with an onboarding guide and email support. Most businesses take the Install tier so it is live and tuned in days rather than weekends.
Install is typically live within a week of getting access to your site and documents. Install + Growth Plan takes about two weeks and ends in a working session on the plan.
Access to add a script to your website, the documents you want it to answer from (PDFs, exported Google Docs, policies; up to 100 documents and 500 MB), and, if you want them connected, admin access to your Facebook and Instagram pages.
It is the founding rate, locked for 12 months from the day you start. Prices are in USD; GST applies for Canadian clients.
The monthly fee is month to month; cancel with 30 days notice. Setup fees are refundable in full before kickoff and non-refundable once work has started.
Tribal, at hello@tribalinteractive.com. We answer within one business day.
3 operator seats, 5 concurrent chat slots, 1,000 conversations a month, 100 knowledge base documents, 500 MB of knowledge base storage, lead capture, Meta channels (Facebook and Instagram), and proactive chat. If you outgrow those limits, tell us and we will size the next tier with you.
Tribal Chat is a product, not a consulting engagement. Consulting still starts with the $5,000 Quick Win Audit. If the Growth Plan analysis shows a bigger bottleneck than chat, that is where the audit comes in.
Tell us where the work runs through you. We'll find the bottleneck, quantify the ROI, and tell you honestly whether automation will pay off.